Verbal and nonverbal communication are interconnected elements in every act of
communication. Non verbal behaviors can operate in several relationships with
verbal behaviors.
REPEATING
The repetition is not just favour one in communication. People can communicate effectively by gestures
accompanied with words .
COMPLEMENTING
Nonverbal behavior
can reinforce what’s been said. Complementing nonverbal behaviors match the
thoughts and emotions the communicator is expressing linguistically. You can
appreciate the value of this function by imagining the difference between
saying “thank you” with a sincere facial expression and tone of voice, and
saying the same words in a deadpan manner.
SUBSTITUTING
Many facial expressions operate as substitutes for speech.
It’s easy to recognize expressions that function like verbal interjections and
so on. Nonverbal substituting can be
useful when communicators are unwilling to express their feelings in words. A
parent who wants a child to stop being disruptive at a party can flash a glare
across the room without say.
ACCENTING
We use nonverbal devices to emphasize oral messages.
Pointing an accusing finger adds emphasis to criticism. Accenting certain words
with the voice (“It was your idea!”) is another way to add nonverbal emphasis.
Nonverbal behaviors can serve a regulating function by
influencing the flow of verbal communication. We can also regulate conversations
nonverbally by nodding (indicating “I understand” or “keep going”), looking
away (signaling a lack of attention), or moving toward the door (communicating
a desire to end the conversation).
CONTRADICTING
Some of the ways in which people contradict themselves are
subtle, mixed messages have a strong impact. As we grow older, we become better
at interpreting these mixed messages. Children between the ages of six and
twelve use a speaker’s words to make sense of a message. But as adults, we rely
more on nonverbal cues to form many impressions. For example, audiences put
more emphasis on deliberate behavior (like the “thumbsup” sign) and
unintentional cues (like facial expressions) can complement, contradict, or
substitute for spoken messages.
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